BAD QUALITY PRODUCTS

I bought a knit top late 2017. I wasn't able to wear it immediately as it was October/November and quite warm. On a cooler day when I decided to wear it and upon opening the package I noticed the top had a hole in it along the hemline. By this time, it was too late to return it. The owner, Amore Esterhuizen, also wouldn't exchange it as I have had problems exchanging items before. Amore has a 7 day return policy and doesn't do refunds. She should actually be reported to the Consumer Goods and Services Omsbud regarding her exchange/refund policy. Before I received the knit top that I had ordered, I had gone to the boutique to view the item as it was ordered via a picture. When I went to view it the first time it was completely different to the picture on the website. I left it and told her I would rather buy something else. When I decided I would go and try on this top and buy it she told me she had sold it to someone else. Several weeks later I got a message to say that she had received another one and then sold it to me for R950.00. I thought she was ripping me off and then the top was damaged as well. I used to support her a lot and recommend her boutique to people. This ended abruptly. I do not and will not support her again.