1 reviews | Active since Oct 2011
Misspelt Name
On July 6,2015 my husband booked two return tickets from Durban,south Africa to Lusaka,Zambia.<br> After he eft the money into their account the eticket was faxed to him. On the front page is the correct spelling of my husbands name. The second page ,which is the actual ticket, has his name,which is incorrectly spelt. This is where the problems began. Firstly it took 16 days to get through to the number provided. Then they suggested he go to the SAA office at the airport ( which is an hour away) to see if they can correct it. SAA could not do so and referred him back to Gotogate. After numerous calls ,again, he got hold of someone,who has put him on hold for 5 days. Now we are due to leave on 11 August. What will be the outcome if this company dont correct their mistake timeously? We have spent R11,922 on airfairs. Now what do we do? I need someones help.<br> contact numbers for call center: ***
