No refund or Invoice on breakdown

<p>On 29/03/17 we requested a break down service from Scania, South Africa. We needed 2 x batteries for a truck and it was installed promptly. We had to pay a R15,000 break down fee, before they assisted, which is normal.</p> <p>Up to date we have not received an invoice or refund on this service. We have send numerous emails without any response.</p> <p>This unacceptable and we require this to be rectified urgently.</p>