Absolutely appalling services from Scania South Africa A call out of R5000 to test a battery that is under warranty I am currently in the process of purchasing my 2nd truck since my free owned truck that was purchased 3yrs ago

Absolutely appalling services from Scania South Africa A call out of R5000 to test a battery that is under warranty I am currently in the process of purchasing my 2nd truck since my free owned truck that was purchased 3yrs ago. However contemplating between a Volvo since my recent events with Scania battery fault is still not resolved yet my service fee of 20k nmi is not enough and additional fee is charged for a technician to come out with no resolution other than the battery is damaged This : R5000 fee should include and incident report with diagnostics that was completed on the day. Apart from this fee I still needed to have sorted out the battery issue myself by paying 3rd party to boost the truck you guys are either *********** truck owners due to urgency in wanting to resolving these minor issues to get on with our day to day customers bt I am not willing to pay this ridiculous amount which wasof Absolutely no satisfactory Please feel free to contact me to discuss way forward thank you