SBT Japan - pathetic service, customer relations and protocol management

This company has poor customer relations with a member of our staff requesting numerous times to be removed from their email database without the company adhering to the request. In a totally random act of events a representative of the company namely: Anna Lorraine V. Pineda (6381) sent through emails (38 in total) to other members of our organization spamming our inbox - this matter had nothing to do with the other members of the organization and we do not see how she should bring others into a dispute that had nothing to do with them. This is poor customer relations, management and protocol management by SBT Japan.