AF
Andre F

1 reviews | Active since May 2018

26 Sept 2024, 13:01

SB DIESEL: Poor workmanship, neglegence, lies, ignorance!

Terrible workmanship after paying R12500. Wires left exposed, bolts on air intake missing and I had to tell him to fasten another one that was not tightened. Fuel cable was clipped into bracket but left with bolts loose on either side. Was told after the so called advanced conversion of my kb300 to a 2.8 because of petrol that was put into the tank, that my hand pump needs replacing, which was a lie. R650 later the vehicle still left me stranded alongside the road because it was starving diesel. Cheap booster pump was installed to solve this issue, but installed next to the exhaust. Wires was unplugged underneath the vehicle and caused some lights to not work. When I picked up the vehicle the first time the radiator reserviour was empty and I asked why and where is the coolent, I was told that it had to be drained and they filled it with water, he said and pointed to a blue 20L drum that he put some of that in. Later I found that my radiator was punched full of holes on the top end on either side and he put curry or some red/yellow powder in the radiator, this is still visible on the airflow pipe next to the radiator. When I confronted him, he said they never touched the radiator. He also said that he will first flush the system and tank to see if the problem could be resolved but this never happened. When I asked him about this I was ignored and the topic changed. Fast to receive payment and then you are met with rudeness and poor customer service. I had to yell on him to turn around in the quiet workshop to acknowledge me and converse. I had to ask for my old diesel pump and when I wanted to take it, he drilled out the gear on one end and the fuel intake injectors on the other side. I asked a worker why this was done but he just pulled up his shoulders. I took the pump and parts. I will never ever ever ever recommend anyone to take their vehicle to SB DIESEL. You are warned. I had to take my vehicle elsewhere to complete the job. SB DIESEL was recommended by ONE STOP AUTO. I asked them for a quotation and spoke to Collin the owner, he was going to phone me back to schedule for the tank to be done etc....still waiting for the call. I was blocked on Watsapp by SB DIESEL after the booster pump was installed and the radiator finale. No email adress, he could not get hold of the person doing his paperwork. LOL

0
Replies (0)