Reversal

I was paying for a rent to buy car so thrs no service I never received a car from sb automotive I paid 12300 rand from absa thier account is *** capitec ab automotive. David s Repo cars in Durban thir contacts is *** and ***. I tried absa to help me with reversal but it's been for ever. They keep giving me new references number like this I got today c-***5. My account I *** 084 paid from. Any help Wil do