ZENZO GHAVALA-POOR SERVICE

Paid up my African Bank through Saya recoveries on the 29th of May.I was in contact with Zenzo Ghavala the whole time.I've been requesting a paid up letter the past 2 weeks,still nothing!!He either ignores my e-mails or comes up with some excuse of their e-mails not working.On Friday 8th June he sent an e-mail saying he will send the letter by end of business day,its now two working days later still nothing!The phone lines ring,and make a beeping engaged sound thereafter