Saya won't settle my account
<p>I paid my membership cancellation fee at Montana Planet fitness and sent in my signed cancellation form. End of story. Three years later, 2017, I get harassed by Saya debt collectors to pay my outstanding monthly premiums of R 16500 which is totaly bizare. Obviously a mistake has been made from their side. I have sent through my proof of cancellation to Saya and Saya still keeps badgering me.</p>
Dear Ms Pieterse,
Thank you for your communication above.
We investigated the matter with Planet Fitness. We confirm that you have paid a settlement amount as well as forwarded a cancellation document. The amount has been cleared as per your payment and cancellation and you have no further obligation towards Planet Fitness regarding your gym contract.
You will receive an email shortly with the updated balance statement for your reference and records.
We apologise for any inconvenience caused and confirm this matter is now closed with Saya Recoveries.
Kind Regards,
Saya Recoveries
Dear Ms Pieterse,
Thank you for your communication above.
We investigated the matter with Planet Fitness. We confirm that you have paid a settlement amount as well as forwarded a cancellation document. The amount has been cleared as per your payment and cancellation and you have no further obligation towards Planet Fitness regarding your gym contract.
You will receive an email shortly with the updated balance statement for your reference and records.
We apologise for any inconvenience caused and confirm this matter is now closed with Saya Recoveries.
Kind Regards,
Saya Recoveries