BM
Brian M

1 reviews | Active since Jan 2012

16 Nov 2017, 10:08

SAYA Recovery services

A couple of years ago I took MTN to the ombudsman regarding incorrect billing and we terminated the account and Saya recoveries started collecting. I have been paying them until last month when I asked for the balance with no avail. I sent 3 emails at different days/times already requesting for the balance statement and no one came back to me.

The contact number on their signature is either always busy or doesn’t go through every time I call.

the lat statement SAYA sent me was in June and according to the repayments I should be left with a month or so however SAYA doesn’t want reply to my mails when asking for the latest statement so that I can pay it off and get a letter that confirms I have settled the recovery bill.

I will stop their debit order and wait for them to contact me as that seems to work if they don’t get their money.

Regards

Brian Wandile Mtshali

0
Replies (3)
Saya Recoveries
Saya Recoveries's reply16 Nov 2017, 10:59
Official

Dear Mr. Mtshali

Thank you for your review. As per your request, we have e-mailed you your statement. If you have any further queries or concerns, please do not hesitate to contact us.

Kind regards

Saya Recoveries.

BM
Brian M's update16 Nov 2017, 11:15
Reviewer Update
Thank you for the statement: its sad that I have to write it as a complaint for me to arrange for a statement and to arrange a settlement payment!
Saya Recoveries
Saya Recoveries's reply22 Feb 2024, 09:49
Official
Good day, was this enquiry ever attended?