MM
Mthoko M

1 reviews | Active since Feb 2011

16 Oct 2015, 11:32

Problem with my old Paid-Up Nashua

Hi<br> <br> In 2008 I took contract with Nashua Mobile, it's was handed to their (Nashua Mobile) legal division because my account wasn't up to date.<br> <br> In 2010 or 2011 I received a call from Nashua Mobile informing me of my account status & told me tha they were considering \blacklisting"me on ITC if I do not pay it up.<br> <br> I then asked for outstanding amount to bring that account to R0.00 and close it. They gave me the figures & I managed to pay everything.<br> <br> After paying it off"

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Replies (1)
Saya Recoveries
Saya Recoveries's reply19 Oct 2015, 07:43
Official
Hello mthoko16,

Dear Sir

We have investigated your complaint and agree that the account balance was paid in full to Nashua Mobile
and that their records were not updated accordingly, hence the account was ceded to Saya Recoveries.

The account has been closed and all the relevant updates have been done on our system.

Kind regards

Iris Labuschagne
Manager