1 reviews | Active since Dec 2016
Planet Fitness vs Incompetence
<p>I had a planet fitness account i NEVER used, i paid off some of the money as i had signed a contract, but with constant backwards and forwards of emails i was told to send a letter to Planet Fitness stating why i did not use the contract (unable to get their as i had moved) After sending the email, not to hear anything for a year from Saya Recoveries or Planet Fitness i have been nothing but inudated with phone calls from the most rudest *********** people i have ever had the unpleasure of speaking too!! Are you perhaps attempting to get money to put these people on a course in how to speak English and maintain a conversation? I have emailed you via your website as i would rather run bare ass through a cactus plant then have to EVER speak to one your agents again, i will see if you have the abiblity to reply to my email or i will have to speak to one of those idiots again.</p>
Dear Ms Jackii Stevens,
Thank you for your communication above.
Kindly note that we have investigated query on your Planet Fitness account. According to their records your gym membership is still active and they have no cancellation documentation on record.
We have also sent you an email with regards to the above and we look forward to your feedback in order to resolve the matter.
Kind Regards,
Saya Recoveries
Dear Ms Jackii Stevens,
Thank you for your communication above.
Kindly note that we have investigated query on your Planet Fitness account. According to their records your gym membership is still active and they have no cancellation documentation on record.
We have also sent you an email with regards to the above and we look forward to your feedback in order to resolve the matter.
Kind Regards,
Saya Recoveries
