1 reviews | Active since Dec 2016

27 Jan 2017, 10:46

Payment not updated

<p>i paid this comany since my account was handed over to them.</p> <p> </p> <p>my details were not updated with finchoice and they decided to hand over the aco**** to another collections agency. i need this sorted out as i will not pay twice</p>

0
Replies (2)
's update27 Jan 2017, 11:27
Reviewer Update

Please close this review i got feedback

Saya Recoveries
Saya Recoveries's reply28 Jan 2017, 09:28
Official

Good day, Mr Kau.

We tried calling you yesterday, 27 January 201,7 but your phone was just ringing. We at Saya Recoveries do apologise for any inconvenience you have experienced with your accounts. We know and acknowledge that you have paid your accounts in full with Saya Recoveries. We have sent you paid in full letters on two occasions: on 15th December 2016 and 27th January 2017on your request. We notified our client Finchoice that your accounts were paid up and we sent your request to have your profile updated on ITC through to Finchoice our client and reply came back that they are attending to it. Unfortunately Finchoice retracted your Account from Saya Recoveries at the same time. You need to come in contact with our client Finchoice for an update on your ITC profile. By Finchoice retracting your account from Saya Recoveries the matter is out of our hands whereby we cannot do a follow up for you and we also do not know the reason why another collections agency is calling you.

Hope you find this in order.