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anelizefouche A

1 reviews | Active since Oct 2016

05 Oct 2016, 15:06

Bad, Bad service from Saya staff

<p>This is my second time struggling with Saya recoveries. I paid my debt up ages ago and all I want is a paid up letter. I have emailed and called. The lady I emailed just says she will ge back to me and when I call the staff is so rude and they do not know how to handle any query. I just get transferred from person to person. Pathetic service and pathetic attitude from staff. I just want my paid up letter PLEASE!!!! </p>

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Replies (1)
Saya Recoveries
Saya Recoveries's reply20 Oct 2016, 10:31
Official

Dear Ms Smith,

Thank you for your communication received.

We have to apologise for the delay in sending your Paid up letter for your Planet Fitness account.

I trust that you are in receipt of our email communication dated 10 October 2016 with your Paid in Full letter attached, please keep this for safe keeping.

Kindly note that you no longer have an obligation towards your gym contract.

Trust it is in order.

Kind Regards,

Saya Recoveries