Appalling service.

I have never in my life experienced such bad service. You send me threatening emails but FAIL to respond to my multiple responses to you. I have rep**** to you on 10 April 2025, 22 June 2025, 13 August 2025 and again on 26 August 2025.

Refer to my email sent 10 April 2025 – here you will get a clear breakdown of how this has been handled by your staff. Go back and listen to the call recording on 20 November 2024 – your staff member confirmed the payment arrangement of which I then also received via SMS confirming the amount – this was paid, and a proof of payment was sent to you!!!

BUT still you continue to email me with deadlines.

It’s a pity I’m forced to select a star rating. If it was my choice you wouldn’t get one.

I want a manager to call me. Preferably Jade. She seems to know what she’s doing unlike the rest of the staff.