Unprofessional, low class business with designers not meeting deadlines.

I placed my order on the 24th of April 2018, I phoned on the 14th of May to get an update. The guy told me after he talked to the designer and said all of the things will be finished on Friday, 18 May 2018 at 14:00. So arrange for someone to drive through to Randfontein to collect my order. With the deadline confirmed i booked my airplane tickets so that i can go ask my brides****s. On Thursday, 17 May 2018 i finally received an email from their so called designer, Janelle. Asking my colour scheme and my order will be ready early next week. i told them this is unacceptable to wait so long with no communication. You have to keep with deadlines. because someone is arrange to come collect it. So, with said they said they will courier it for me. To date, 20 May 2018 no design proofs received.... As a designer myself i know you can only keep you customers happy if you kept to the terms you set and which they are clearly are not doing! Even contradicting what they say on their website. On Thursday, 17 May 2018, i said to them i have to have my order before my flight on Wednesday, 23 May 2018. To date still no reply and no proofs. I bought a R3000 ticket especially for this and clearly they are just wiping their ass with the money that i am losing. They have 2 days to finish my order, and what i take from their attitudes and how they replies that they are NOT making this a priority after they are the one not keeping to their own terms that was set by Say it NOT creative.

VERY DISAPPOINTED CUSTOMER, clearly their cheap prices is as cheap as their professionalism. i will not use them again as they will miss even my own wedding deadline.