Dreadful communication and *****ing money from people

Never have I received such horrifying service from a business. I wish I had read the reviews and the manner in which they communicate with clients that have negative feedback. After receiving a broken glass from my order and being promised a new one, I was then ignored for weeks. I finally decided to just order and pay for a new glass but had to send several emails over a 4 day period before I received an unsatisfactory follow up about my order. No communication has been received since, their WhatsApp, instagram and phone are all unattended 100% of the time. The replacement glass has STILL not arrived one month later and my new order (placed 2 weeks ago) which was meant to arrive on the 24th has not even been properly confirmed. I’ve finally given up on receiving anything and have no hopes of getting my money back after this review.

They’re running a 1 star, poorly reviewed, shady **** of business with 0 communication, a lack of respect for your clients, no available phone number on the internet and a simple minded customer service representative who fights with your clients like a toddler. Please don’t even attempt to threaten to “sue me for defamation” as I have a detailed history of our mostly one sided communication and your unprofessional conduct and would be more than happy to take this matter further if you try to insult my intelligence with unwarranted threats of legal action for leaving an honest review.