Vehicle Claim

<p> I was involved in a car accident on 01 July 2016, contacted my insurance Quicksure whom arranged a courtesy vehicle for me and told me that the insurance handling my claim is Saxum. A bunch of dishonest and unprofessional people. From the day that i got the coutersy car i was advised that I had the car for 30 days (Of which i was never informed of nor opted for on the inception of the insurance), so I started to put pressure on them from day one to avoid the delay of having my car be at the panel beaters and i am left without a vehicle.</p> <p> </p> <p>Guess what ? My nightmare is now a reality, I have to return the courtesy car today and my car is only at the panel beater because they only received autorisation last week. I had been calling and emailing Dineo and she just avoided my calls and messages. She promised to return my calls but never did. I wanted to find out how far they were with my claim but I could never get a straight answer.</p> <p> </p> <p>The last straw was when Elizabeth told me to contact the panelbeater myself and find out how much the quote is???? This morning Dineo finally takes my call and tells me that we have to establish where the delay could have occured??Like REALLY?? I was just too shocked.</p> <p> </p> <p>I do not trust anything about both Saxum and Quicksure, I am even questioning the legitimacy of the so called panel beater that has my vehicle. I am shocked at the service that I have received and more digusted and the lack of accountabilty as well as the lack of concern from both parties.</p> <p> </p> <p>They are very prompate and accurate at deducting ones debit order is must say, they do that without fail. I am now told i need to rent courtesy car at my expense and both parties refuse to assit me and where as I am fully insured.</p> <p> </p> <p> </p>