Quicksure Saxum Insurance is a waste of time.

<p>At the end of July 2016, we were affected drastically by the heavy rainfall in Durban.</p> <p>Water levels on the ground floor reached close to 2m, causing damages to the lounge,dining room, kitchen,bathroom,toilet, and one bedroom. </p> <p>A claim for content damage was opened the next day with Quicksure, whom I have been insure with for a few years.</p> <p>It took about 3 weeks to get an assesor on site, which was not successful because this assesor failed to submit his report to head office. (according to quicksure).</p> <p>They appointed a new assesor which took another 2 weeks to arrive. Once he handed his report in i have been following up almost everyday because i was told by Quicksure that this would take no longer than a week to finalise. It took about a month. </p> <p>further quotes were requested from me with regard to what was damaged and what needs to be replaced.</p> <p>Quotation was given and sent back with a few items taken off(which i agreed to- structural damaged content)</p> <p>I final propasal amount off R 63,000 was given to me at the end of Septemeber ( 3 months later) which I signed the same day and gave back. This amount was was merely half of the content damaged but because we had no kitchen, bedroom and living areas - I could not wait much longer for this claim to be processed as this was a matter of urgency.</p> <p>In the interim quicksure increased my premium by almost 80%. </p> <p>Cash settlement signed and received in the 30th of September and its going on 2 weeks now and no money is reflecting in my account. </p> <p> </p> <p>I was told last week that this claim will be paid out this week Thursday/Friday. I got a call this morning saying that the insurer is undergoing liquidation and all payments have been put on hold.</p> <p> </p> <p> </p>