PATHETIC CLIENT SERVICE

<p>12 telephonic messages no feedback whatsoever, 13 emails in a month including 3 to their "CEO" Theo and still no feedback. 7 calls trying to get through to them in 2 hours, either got cut off while holding after being transferred from reception or no answer at all. My case has been going on for 5 and half months and still clueless when they will pay my claim after the car was written off beginning of May. Today I found out that FSB has written them a letter instructing them not to take anymore business and numerous complaints with the FSB. TO ALL THEIR REMAINING CLIENTS PLEASE TAKE YOUR BUSINESS AWAY BEFORE IT'S TOO LATE. THE ****** SHIP HAS SUNK ALREADY</p>