Car hire extension

My car (Uber business car) was involved in an accident on 15 Jan 2016. On the 18 Jan 2016 I received a car hire so far so good.<br> <br> At this point the car is at the panelbeaters waiting for authorization from the insurer.<br> The panelbeater can't work on the car nor order parts as he's still waiting for the assessor.<br> <br> Two weeks later the authorisation was sent to the panelbeaters that is on 04 February 2016. This means that I have only left with two weeks to utilize the car, whether my car is ready or not I must return the hired car back. <br> <br> <br> Here is the bone of contention - On the 16 February 2016 my wife sent an email to GIB who is the broker requesting car hire extension, and then GIB escalated to Saxum Insurance (Underwriters). <br> <br> Saxum Insurance refused to extend the car hire as the maximum period is only 30 days, without taking into account that they delayed the process for the full two weeks. <br> <br> Today 23 February 2016 I'm out of business, my driver is sitting at home (he doesn't have a car), month end I must pay for the insurance and I must pay for the car installment. <br> I feel that Saxum have failed in addressing this matter and I want recourse as it is not my fault that