Appalling customer service

<p>One of my vehicles which I have registerd with UBER was in a car accident on the 24th April 2016 in Centurion. Reported the incident to the assigned Brokers GIB (who are also useless) on the 29th April via email and submitted all forms back to them by the 6th of May. </p> <p>Today is the 19th July and my claim has still not been closed,all i've been told ever since i submitted my documents was is that my claim is under investigation. I fail to understand how it can take three full months to ivestigate a car accident, i mean nobody even died what is taking so long.</p> <p>I have been very patient but have really run out of patience, I have to say that I would never ever recommend Saxum Insurance or GIB Brokers to anyone they are total waste of money and provide bull**** service!!!</p> <p> </p> <p>Anybody at Saxum Insuarance that know what they are doing in that freaken company needs to give me answers or I take this to the ombudsman. This is totally unacceptable!!!! And this is not what I was paying ridiculous premius every month for.</p> <p> </p> <p>Very Very Frustrated Client,</p> <p>Linda Ngaleka</p> <p>Claim number - 1085</p>