respond with a way forward on monies owed

Good day Stefan Klopper. Please respond regarding our email on outstanding payment to previous franchisee. As explained, we have been trying to communicate with you regarding the outstanding amount of R 100 000, 00 owed on sale but have not receive any joy in correspondence. It seems to be a one way communication , we communicate and no response. We have provided you with ample information and emails on amount outstanding and we have informed you that the client will take this further.