Poor standards on communication by Karishma Dipa

"Good day, I hope you are well. I am the content producer at The Saturday Star. Please could you send us your contact details in regards to our Father's Day Cook-A-Long." Received from Karishma Dipa on 31 July 2020. Sent contact details as requested only to be ignored for months without any feedback or response. Shockingly poor customer service especially for a leading media company that should pride itself in it's communication skills.