Satrixnow - No system access

For the past week, I am getting an error when trying to log in. When I called in, I was told that this is affecting all Trust accounts! I have been unable to get anything resolve despite support tickets. I wanted to escalate the issue by calling SATRIX head office, only to find that the number *** on the website does not exist! Now I am even more concerned.

Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.