Read what a client ask please

Dear Satrix Now, I got an email saying that SARS documents can be downloaded.

I logged in, I cant find any SARS docs, as I recently moved my investment away.

Satrix's reply to my request : Please verify who you are (we will then reset you login details).

Seriously ??? How does resetting my login details help with the question (where is my SARS downloadable s)