WHY ARE YOU DOUBLE DEBITING MY ACCOUNT

I recently updated my investment and requested for you to cancel satrix 40 and only have satrix indi for my investment. I was told that i filled the forms incorrectly and i've sent it a new one and the debit order was R650.00 which went off and i was happy. To my surprise today when i looked at my debit order i was double debited i called and spoke to Clint i was told that i requested 2 portfolios to be added. My question is if you rejected the 1st application why do you put it through now because you told me to send in a new one. You also told me that i did n't sign at the end of the 1st application so basically you have no right at all to debit my account for the rejected application (according to you it was n't filled out correctly and i did not sign under section 3 under declaration). SORT THIS OUT IMMEDIATELY AND REFUND MY PREMIUMS AS IN YESTERDAY!!!