CD
Corne D

1 reviews | Active since Jul 2025

20 Aug 2025, 15:21

What a hassle to access your own money.

What a hassle to access your own money. Account was set-up according to their requirements, now 5 days later I am still not verified.

0
Replies (3)
CD
Corne D's update20 Aug 2025, 15:26
Reviewer Update
Now I'm told my child needs a bank account before I can access the money.
Too many steps.

It does not feel right when institutions keep your money and then make up many rules before you can access your own money.

Time to close up with Satrix.
Satrix Investments
Satrix Investments's reply21 Aug 2025, 09:30
Official
 Good day Corne

 We are terribly sorry for the unpleasant experience. Client experience is of paramount importance to us.

The query has been investigated. We note that your account has since been verified. Please let us know should you require any further information. 

Kind regards,
The Satrix team 
CD
Corne D's update21 Aug 2025, 15:21
Reviewer Update
Now there is a withdrawal freeze on the account.

Day 4 in a row, every day another excuse on why I cannot withdraw my own money.