MVdB
Minette Van den Berg

1 reviews | Active since Jul 2011

28 Aug 2017, 12:22

*****ing my money

Satrix still takes off debit orders after I've instructed full closure of accounts and stopping of debit orders. Their systems and processes are substandard.

I closed our accounts in the first place due to 1) bad service and bad attitude, 2) being incapable of processing simple straightforward instructions, and 3) being quite expensive for the passive nature of the investments.

0
Replies (1)
Satrix Investments
Satrix Investments's reply09 Oct 2017, 17:53
Official

Dear Minette,

Please accept our apologies for the frustrating experience.

We would like to assist you in getting your query resolved. We have sent you an email requesting your investor number and/or ID so we can investigate on your behalf. We look forward to your response.

Kind Regards,
The Satrix team