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muhammad M

1 reviews | Active since Mar 2019

01 Mar 2019, 16:27

SatrixNow Account setup

I have been struggling to get my account Verified with Satrix. Its been 3 Days and they just dont want to assist. They had and issue with my Proof of residents, I sent them a new one and they still reference the old one. When you reply back to to emails they never reply. You log queries and no on e responds. This is with SatrixNow

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Replies (3)
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muhammad M's update06 Mar 2019, 13:14
Reviewer Update
Hi All.... SatrixNow has responded to my query. Thank you for taking the time to explain to me your process and how your service desk works. They apologized for the inconvenience.
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muhammad M's update06 Mar 2019, 13:14
Reviewer Update
Hi All.... SatrixNow has responded to my query. Thank you for taking the time to explain to me your process and how your service desk works. They apologized for the inconvenience.
Satrix Investments
Satrix Investments's reply06 Mar 2019, 14:13
Official
Hi Muhammad,

Thank you for your feedback. We will endeavor to ensure that experience with Satrix will be more pleasant going forward.