Satrix *****ing a stokvel - making excuses for over a month not to withdraw funds - ***********!

After years of being a loyal Satrix customer, this company has made up too many excuse for us not to withdraw funds from our stokvel account. When opening the account, this company accepted a valid proof of residence from our legal representative of the Stokvel and never declined any deposit of funds or investment instruction from our organisation but upon withdrawal so many excuses have surfaced from Satrix over a months and the latest one that a valid proof of residence from our legal representative not good enough is the worst. That’s just pure *******ion. We’ve been engaging and have put up with Satrix for long enough now and we want our money. We don’t want to speak to another toothless manager who obviously has no decision-making powers and who cannot even raise the matter with a real decision-maker. This is Africa, if black organisations like Stokvels are going to be *****ed and treated with the lack of dignity and dishonesty we have been treated there’s no point Satrix doing any business with us. The only way this company can redeem itself is to withdraw our funds immediately.