RA
Rishi A

1 reviews | Active since May 2020

19 May 2020, 17:13

Satrix balances all incorrect and problems logging in. NO email received as was stated initially.

HI ,

I have been having the same problems as others that have written a review. I could not access my portfolio and when I eventually did, all balances zero. Plus, their landline is permanently unavailable and this email assistance is ridiculously inadequate.

0
Replies (2)
Satrix Investments
Satrix Investments's reply20 May 2020, 11:52
Official
Hi Rishi

Thank you for taking my call earlier. As discussed, kindly follow the instructions forwarded to you 2 days ago by Cornelia on how to access your account. The email also explicitly  provides details on where to go in order to view your holdings. 

Kind regards,
The Satrix Team
RA
Rishi A's update20 May 2020, 21:54
Reviewer Update
Hi,

Thank you team for assisting me, much appreciated.

Kind regards,

Rishi Albert