Incorrect forms received
I called in on 02 October to do a repurchase. I spoke to Zama Mthalane requesting to do a repurchase on my son's account. She attached incorrect forms for completion and the worse part is you wait five days for the money. Now I must wait another five days. So much inconvenience.
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Satrix Investments's replyOfficial
09 Oct 2017, 17:10Dear Kalphie
Please accept our sincere apologies for the inconvenience caused. We will be taking this up with the consultant in question. We have asked our administrators to prioritize your payment.
Please feel free to contact *** should you have any further queries.
Kind Regards,
The Satrix Team
Best regards,
Satrix Investments's reply09 Oct 2017, 17:10
Official
Dear Kalphie
Please accept our sincere apologies for the inconvenience caused. We will be taking this up with the consultant in question. We have asked our administrators to prioritize your payment.
Please feel free to contact *** should you have any further queries.
Kind Regards,
The Satrix Team
Best regards,