mS
mattie S

1 reviews | Active since Nov 2016

25 Nov 2016, 11:23

Dont invest with Satrix Investment

<p>The day of opening the investment account i was informed to deposit an R1000.00. On the 26th Oct 2016 i deposited the money into there account. since then i received 10 emails to request to send proof of payment through. I have done it 4 times already. Yesterday i phoned them again and i was asked told to send it through. i did it again, got a mail back the same day to acknoledge that they have received my mail. Today i got another mail to ask if i could send them proff of ayment, i rang them up this morning and wanted to speak to a manager or superior and i was told there is no one to speak to. Maybe they have gone to shop at Black Friday anf thats. All they can ask you is your email address. Why would i need to invest or you invest with someone that cant even pick up your payment.</p> <p> </p> <p>Imagine what will happen with your money when you invest with them . They have no clue whats happening. Asked them for a refund sheet so that i can rather spend my R1000 with black Friday and get some value out as well. Still waiting for the refund form. Who knows when i shall get my refund beck if they take so long to find my proof of payment.</p>

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Replies (1)
Satrix Investments
Satrix Investments's reply25 Nov 2016, 12:30
Official

Dear Client,

Thank you for bringing this matter to our attention. We acknowledge receipt of your complaint and will revert with a solution.

Kind Regards,

Thembeka Khumalo
Client Relationship Manager
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