1 reviews | Active since Mar 2016
Bad service
Worst service received since I have been with this company. Prince Xaba is assisting with a repurchase and everytime comes back with more admin and requirements which in fact is a huge waste of my time and this to amend a simple address and do a repurchase! It is delaying the process with more than a week now and is utterly frustrating. One can understand that there are processes in place but to everytime reply with something else is just a waste of a customers time.
Dear Nadia,
Please accept my apologies for the poor service you experienced regarding the repurchase instruction you sent to us.
Please allow me some time to investigate this on your behalf and get back to you with a response.
Kind regards,
Thembeka Khumalo
Satrix Client Relationship Manager
Dear Nadia,
Please accept my apologies for the poor service you experienced regarding the repurchase instruction you sent to us.
Please allow me some time to investigate this on your behalf and get back to you with a response.
Kind regards,
Thembeka Khumalo
Satrix Client Relationship Manager
Dear Nadia,
I have spoken to our administrators and have asked them to proceed with the trade and make an early payment to you. We do not require any further documents. Once again, please accept our apologies for the poor service received from Satrix.
Kind regards,
The Satrix Team.
Dear Nadia,
I have spoken to our administrators and have asked them to proceed with the trade and make an early payment to you. We do not require any further documents. Once again, please accept our apologies for the poor service received from Satrix.
Kind regards,
The Satrix Team.