No rsponse to email, difficult to get hold of them for dispute resolution

<p>On Sunday 23rd April I went to SATravel website online to book a flight Lusaka-Jhb-Return for the 1st -3rd May. When it came to the Card payment finish it came up with a message :ünable to complete this transaction please try again later!"</p> <p>So I quite the site and went onto Flightsite and successfully booked my ticket and an eticket was onfirmed and sent.</p> <p>On my return I saw that SAtravelonline had indeed debited my card account with</p> <p>R6,728.23 but on the 26th April.</p> <p>Flightsite debited my Card on 25th April. But I received my ticket from this transaction.</p> <p>As I did not complete or authorise the payment with SAtravel and the fact that they neither confirmed or provided a ticket I want this fare returned.</p> <p>I sent them this same detail on their website email facility and have yet to get a response, trying to reach them by phone from my Zambian number is just not picked up!!</p> <p>I require a response and of course a refund.</p> <p>Kind Regards</p> <p>Derek Stallwood</p> <p>GameTech Zambia Limited</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>R</p>