mM
matselane M

1 reviews | Active since Jun 2016

18 Jun 2021, 09:44

****ty Black Owned Business

If it were possible, there would be no stars. I ordered in March and after chasing them for a week, I eventually got my shoes. I ordered again 2 June, and it is now the 18th. My order status has been 'processing'. I'm always following up and I get ignored. The Jacob guy that you can supposedly contact doesn't respond to DMs, emails, SMS, whatsapp and also doesn't answer the phone. Never ever ordering from this place again and I'd advise the same to anyone else.

0
Replies (2)
SASSYHEELS
SASSYHEELS's reply24 Jun 2021, 14:00
Official
We are terribly sorry for this. We have your details and we will be in touch to get it fixed. 
mM
matselane M's update01 Jul 2021, 08:57
Reviewer Update
This is what you always say just to go back and keep quiet again.
I said let me fetch the shoes or send me my refund and I still keep getting ignored.
I ordered the same shoes somewhere else and they've been delivered. Never trusting this business again.