JM
Jessica M

1 reviews | Active since Jan 2025

24 Jan 2025, 16:09

Very bad customer service!

I wish I could've given them a ZERO. I went to the SASSA midrand branch 3 times for assistance to apply for child support grant and was turned back and told to go online. 1st of all the only system is so ***********, it never works. I went there again today for help and I was told again to go online. Security and receptionist was extremely rude for no reason. I was persistent and asked them what the person of that center was? who do we go to for help? I refused to move until someone can come out and tell me what to do because I have been trying since last year June. The security guard, so rude told me to go outside or he will push me. I got very upset and told him to try and push me and he will see what I'll do. I decided to treat them the same way they have been treating me and it wasn't nice for them. so guy than came out and told me to come back next week AGAIN! just imagine. If they find their jobs annoying or boring, they should leave and give a chance to other people who value customer service.

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