NM
Nonhle M
1 reviews | Active since May 2021
10 Mar 2024, 12:53
Worst service in the filling station
Sasol has the worst petrol attendants ever. I went to the one in Melmoth and Eshowe they are the same. They can just fill your petrol only. When you need oil checked, you'll have to ask, and when you'd want to have your window screen cleaned you'd need to ask again, and when you'd need air in the tyres you need to ask again. They just don't offer you service and they are not friendly that you'd even be scared to ask as if you're asking too much. You can fill up here only if you don't have another option but I can't recommend this fiing station.
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Replies (1)Sasol's replyOfficial
11 Mar 2024, 15:29 Dear Nonhle
Your email has been received and your complaint has been successfully logged separately for both sites with the Sasol Contact Centre.
Reference no: Saol Ehowe CS*** Sasol Melmoth CS***
Call Description: Customer received poor customer service at both sites
Your request is currently processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your email has been received and your complaint has been successfully logged separately for both sites with the Sasol Contact Centre.
Reference no: Saol Ehowe CS*** Sasol Melmoth CS***
Call Description: Customer received poor customer service at both sites
Your request is currently processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Sasol's reply11 Mar 2024, 15:29
Official
Dear Nonhle
Your email has been received and your complaint has been successfully logged separately for both sites with the Sasol Contact Centre.
Reference no: Saol Ehowe CS*** Sasol Melmoth CS***
Call Description: Customer received poor customer service at both sites
Your request is currently processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your email has been received and your complaint has been successfully logged separately for both sites with the Sasol Contact Centre.
Reference no: Saol Ehowe CS*** Sasol Melmoth CS***
Call Description: Customer received poor customer service at both sites
Your request is currently processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
