1 reviews | Active since Jul 2017

30 Jul 2017, 17:21

Unpleasant service

<p>we waited for 30 minutes to pour petrol due to a ford fiesta which was being fixed by one of the supervisor, 1 pump was not working and the other ones were full, we waited and waited and not even a single person came to update us to use the other pumps which were also full, the thing that angered me is the supervisor did not push the car to the front parking so they can fix it there and the cue will easily flow and we could have not waited to pour petrol for 30min and then he decided to close the pump even thou it was functional </p>

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Replies (1)
Sasol
Sasol's reply31 Jul 2017, 08:45
Official

We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
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