Unhelpful, Lazy, Rude.

Stopped at Nmr avenue sasol garage today in the rain because my windshield wiper had come loose and I needed a spanner. The person who the petrol attendants showed me to who im guessing was a manager was leaning up against the wall and when askedbhim if they could help me with a spanner he rudely told me that he could not help and that customers should bring their own tools. I have stopped at many service stations in my life for help with various things and have never seen such lazyness and unwillingness to help. Was very poor show.