AM
Ashley M

1 reviews | Active since Jun 2016

31 Jul 2017, 22:23

Unfair treatment from Sasol filling station

<p>on 15-07-2016 21h00I when to Sasol Tembisa 3354 Adrwe Maphetho Drv to refill petrol.after doing all the transactions my car never responded.so I got breakdown.</p> <p>I push it at the back so that it doesn't cause traffic.</p> <p> </p> <p>on 16-07-2017 I when back with machanic but I never find my car where I left it.</p> <p>I asked manager about my car.she told me that they called s**** yard guys to tow it and give me the contact details.</p> <p>I when to s**** yard and I did see my car.I told them my storie.they told me I have to pay for towing before i get my car.I told them I never hire and I dont have that kind of money they asking me to pay.they should send invoice to the person who call them.</p> <p>even now still fighting to get my WHITE 525 BMW.</p>

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Replies (1)
Sasol
Sasol's reply01 Aug 2017, 07:35
Official

We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
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