MM
Masesi M

1 reviews | Active since Jun 2017

12 Dec 2024, 13:34

*****ulent transaction

I am writing to express my disappointment with the service I received at Cosmo City Sasol. I recently experienced a *****ulent transaction and have repeatedly reached out to the management for feedback and resolution. Unfortunately, my concerns have not been taken seriously, and I have not received any follow-up communication from the manager.

This lack of responsiveness and accountability is unacceptable, especially when dealing with serious matters like *****ulent transactions. I hope that Cosmo City Sasol will take immediate steps to improve their customer service and address such issues more effectively in the future.

0
Replies (1)
Sasol
Sasol's reply13 Dec 2024, 09:26
Official
Dear Mamokone Makgetlaneng Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Urgent: Unresolved ********** Transaction on Business Fuel Card  Your request is currently being processed and feedback will be provided as soon as possible. 
Regards


Sasol Queries Team