MM
Masesi M
1 reviews | Active since Jun 2017
12 Dec 2024, 13:34
*****ulent transaction
I am writing to express my disappointment with the service I received at Cosmo City Sasol. I recently experienced a *****ulent transaction and have repeatedly reached out to the management for feedback and resolution. Unfortunately, my concerns have not been taken seriously, and I have not received any follow-up communication from the manager.
This lack of responsiveness and accountability is unacceptable, especially when dealing with serious matters like *****ulent transactions. I hope that Cosmo City Sasol will take immediate steps to improve their customer service and address such issues more effectively in the future.
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Replies (1)Sasol's replyOfficial
13 Dec 2024, 09:26Dear Mamokone Makgetlaneng Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Urgent: Unresolved ********** Transaction on Business Fuel Card Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries Team
Regards
Sasol Queries Team
Sasol's reply13 Dec 2024, 09:26
Official
Dear Mamokone Makgetlaneng Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Urgent: Unresolved ********** Transaction on Business Fuel Card Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries Team
Regards
Sasol Queries Team
