TM
Thato M
1 reviews | Active since Jul 2020
24 Jul 2022, 16:03
****ty service
Sasol garage in Windmillpark opposite car wash is ****py. I asked to fill up with 15litre and the petrol attendant went over til 32 litre. He wants me to pay for the 32 litre and I don't have that money. I only have money for 15litres. To top it all off, the manager was not at the store and we were told that they cannot even call the manager to come and assist. Now I am sitting at the garage because I refuse to pay the 32litre. They refuse to take my details so that we can sort it out when the manager is around.
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Replies (1)Sasol's replyOfficial
25 Jul 2022, 10:14 Dear Thato
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant filled incorrect amount of fuel in Customer’s vehicle Your request is currently being processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries & Enquiries
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant filled incorrect amount of fuel in Customer’s vehicle Your request is currently being processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries & Enquiries
Sasol's reply25 Jul 2022, 10:14
Official
Dear Thato
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant filled incorrect amount of fuel in Customer’s vehicle Your request is currently being processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries & Enquiries
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant filled incorrect amount of fuel in Customer’s vehicle Your request is currently being processed and feedback will be provided as soon as possible.
Regards,
Sasol Queries & Enquiries
