SK
Silke K

1 reviews | Active since Jul 2024

15 Feb 2025, 09:54

Trying to register on the rewards program? Do not waste your time.

I have been trying to register for the rewards program. What a joke. No outlet has cards and when I downloaded the app from Playstore, it asks for a multitude of details, and then sends a verification code, and once you have missioned all that, up pops a message that the system cannot open an account for you at this time. Pathetic. Sasol - do better. I will stick to Engen where I get my Ebucks.

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Replies (1)
Sasol
Sasol's reply17 Feb 2025, 09:16
Official
Good day Silke

Your email has been received and your complaint has been successfully logged with the Sasol Contact Centre.

Reference no:   CS***

Call Description:    Trying to register on the rewards program? Do not waste your time.

As telephonically discussed, due to time constraint on your side today, I have dropped you an email. Kindly let me know when you are free so that we can try and do the registration step for step while we are on the line.

Regards
Sasol Queries team.