AG
Andre G

1 reviews | Active since Sept 2009

01 Sept 2021, 10:43

Theft by Sasol cleaner(s)

On 28 Aug I went to Sasol Rooihuiskraal for a car wash.

While cleaning inside my car one of the cleaners stole an item from my car.

When I reported this they all feigned ignorance. The manager on duty showed me the cameras but it only showed one side of the car.

I emailed Sasol with the events.

On Sept 1 I received a call from the manager at Sasol Rooihuiskraal. From the onset he did not seem willing to assist me in any way, suggesting that I may have lost the item myself or left it at home and other similar suggestions. He maintains that his staff would never take anything.

It is disgusting that 1. The cleaners stole my item 2. Nobody from Sasol seems willing to assist in ANY way.

0
Replies (1)
Sasol
Sasol's reply01 Sept 2021, 14:31
Official
Dear Andre Gous Your email has been successfully logged with the Sasol Contact Centre. Reference no: 1.0.0.3.9.3.1.3.0. Description: Theft out of motor vehicle Your request is currently being processed and feedback will be provided as soon as possible. 
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