NM
Nonhle M

1 reviews | Active since May 2021

03 Feb 2026, 15:22

The change I wanted to see

Excellent service at Fort Curtis Service station. I’m writing course I once wrote a negative review when I did not receive the service I expected. But I loved the way the management handled my complaint and following ensuring that my case was resolved. Afterwards, the supervisor in the service station did ask me to meet her so she apologize in person and she apologized and I am pleased by the service I receive especially from ladies petrol attendants. The way I wasn’t happy by the time I complained, I even had to pass the service station ad go to another. But after the complain I really saw the change and I highly recommend this service station. Fresh food also in their quick shop, keep it up

0
Replies (1)
Sasol
Sasol's reply03 Feb 2026, 15:51
Official
 Dear Nonhle P Mhlongo

Your email has been received, and your compliment has been successfully logged with the Sasol Contact Centre. 
Reference no: CS***
Call Description: Happy with service how complaint was resolved
Thank you for the great feedback. We will share it with Sasol Fort Curtis and our Retail Management team. 
Please note that the case will be closed.

Regards, 
Sasol Contact Centre