1 reviews | Active since Jan 2018
****** phone
On 2018/01/07 I left my phone on the counter at Sasol (Bellair Road) after 5 to 10 minutes my phone was switched off, when asking for the footage to see the whereabouts of my phone from Sifiso the manager he told me to come with a case/incident report number and he took my receipt as proof of purchase, on the following day I went to the same place to view the footage with the incident report number. I spoke to the manager and he said i must wait for his boss since he was still busy. After 15 minutes of waiting his boss drove off without attending to my complaint. I went back to the manager and he said I must come next time which did not make any sense to me and when requesting for my receipt he said he misplaced it. Please get back to me because i'm not letting this one go.
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
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We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
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