1 reviews | Active since Sept 2015
Stinking attitude
I drove into a Sasol service station on Mozart road in Honeydew Ridge this morning, ask the attendant to put in petrol as usual, my screen and sun roof was dirty so I decided to do it myself because in normal circumstances they will only limit their responsibility to screen and not do the sun roof.<br> The gentlemen helping me refused and ordered that he will do as I wish, great service right there. I had no lose cash with me so I asked him to add R10 on my bill so he can keep as tip. He asked for me to go inside as he can't do such transactions cause it will add to the bill.<br> I went to the window where there's an attendant for such help, she refused and told me her job is to control the pumps. I left her to the inside wher I found her grumbling and asked her to control the pumps and leave the matter. She went on and on wher I ended up telling her that her actual responsibility is to serve me not to control the pumps.<br> I was helped by another gentleman but was not pleased with the circus.
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
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Best regards,
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
Best regards,
