RG
Rodney G
1 reviews | Active since Apr 2022
17 Mar 2026, 08:17
Shocking service with no integrity
Again goes to show the service levels and commitment to client in this country doesn’t stand for a thing Even after the service agent called me after my complaint and committed to get the headoffice to sort things out not a word from anyone now in six day And this is after their mistake they admitted to I would be ashamed if this was my company and this is how I deal with my clients
Helpful (0)
Replies (4)0
Replies (4)Sasol's replyOfficial
17 Mar 2026, 09:19Good day
I have sent a follow up email to help desk to provide feedback.
Regards
Sasol queries team
I have sent a follow up email to help desk to provide feedback.
Regards
Sasol queries team
Sasol's reply17 Mar 2026, 09:19
Official
Good day
I have sent a follow up email to help desk to provide feedback.
Regards
Sasol queries team
I have sent a follow up email to help desk to provide feedback.
Regards
Sasol queries team
RG
Rodney G's updateReviewer Update
17 Mar 2026, 09:25Your email is going going to be ignored like the plague
They don’t know the meaning of service
The same mail you copied me in I have rep**** to twice and note received a response even though I can see it was read from the read receipt
They don’t know the meaning of service
The same mail you copied me in I have rep**** to twice and note received a response even though I can see it was read from the read receipt
RG
Rodney G's update17 Mar 2026, 09:25
Reviewer Update
Your email is going going to be ignored like the plague
They don’t know the meaning of service
The same mail you copied me in I have rep**** to twice and note received a response even though I can see it was read from the read receipt
They don’t know the meaning of service
The same mail you copied me in I have rep**** to twice and note received a response even though I can see it was read from the read receipt
RG
Rodney G's updateReviewer Update
17 Mar 2026, 09:26I’m will keep posting with names and times till I get a response
RG
Rodney G's update17 Mar 2026, 09:26
Reviewer Update
I’m will keep posting with names and times till I get a response
Sasol's replyOfficial
19 Mar 2026, 14:13Hi Rodney
As per your discussion with my colleague yesterday, your call will remain open until Friday.
Regards
Sasol queries team
As per your discussion with my colleague yesterday, your call will remain open until Friday.
Regards
Sasol queries team
Sasol's reply19 Mar 2026, 14:13
Official
Hi Rodney
As per your discussion with my colleague yesterday, your call will remain open until Friday.
Regards
Sasol queries team
As per your discussion with my colleague yesterday, your call will remain open until Friday.
Regards
Sasol queries team
