RG
Rodney G

1 reviews | Active since Apr 2022

17 Mar 2026, 08:17

Shocking service with no integrity

Again goes to show the service levels and commitment to client in this country doesn’t stand for a thing Even after the service agent called me after my complaint and committed to get the headoffice to sort things out not a word from anyone now in six day And this is after their mistake they admitted to I would be ashamed if this was my company and this is how I deal with my clients

0
Replies (4)
Sasol
Sasol's reply17 Mar 2026, 09:19
Official
Good day

I have sent a follow up email to help desk to provide feedback.

Regards
Sasol queries team
RG
Rodney G's update17 Mar 2026, 09:25
Reviewer Update
Your email is going going to be ignored like the plague
They don’t know the meaning of service
The same mail you copied me in I have rep**** to twice and note received a response even though I can see it was read from the read receipt
RG
Rodney G's update17 Mar 2026, 09:26
Reviewer Update
I’m will keep posting with names and times till I get a response
Sasol
Sasol's reply19 Mar 2026, 14:13
Official
Hi Rodney

As per your discussion with my colleague yesterday, your call will remain open until Friday.

Regards
Sasol queries team